Every day, your hardware helps you streamline your business processes to improve overall operational efficiency and accuracy. Availability of your printers is a key component to the success of your business and the return on your investment. Now, with Arrowhead’s service options we can ensure that your hardware achieves maximum uptime and ultimate performance.
We are Zebra Authorized Service Partners (ZASPs), the highest tier of support one can be certified under. We offer onsite nationwide service support. No matter where you are in the country, we can dispatch a technician to minimize downtime. We also offer a Hot Swap Program. In the event of a failure, we can send a fully functional unit preconfigured to replace a down unit in the field. This service helps users optimize efficiency while minimizing downtime on site.
The ideal hardware is just a plug and play. Arrowhead provides a streamlined integration following that ideology.
We preconfigure your printers with printer profiles that we have already customized to your settings. Devices can be configured to auto connect to network and device management platform upon powering up. Before we send the printers are shipped, we update them with the most current specifications for each model you use and media type at the facility so when it arrives it immediately ready.
We invest the time in this process so we can immediately place your printers in your facility at a visibility level your IT team can work with from the second it is plugged in.